Terms of Service

Introduction

These Terms of Service ("Terms") govern your access to and use of the Maxi Nourish website, services, and products offered by Maxi Nourish ("we," "us," or "our"). By accessing or using our service, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our service. These Terms apply to all visitors, users, and others who access or use the service.

Our Services

Maxi Nourish provides healthy, chef-prepared meal delivery services including:

• Weekly meal subscription plans
• One-time meal orders
• Customized meal planning
• Delivery to designated service areas
• Nutritional information and dietary guidance

We reserve the right to modify, suspend, or discontinue any part of our service at any time without notice.

User Responsibilities

As a user of our service, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your account and password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account
• Use the service only for lawful purposes
• Not attempt to gain unauthorized access to our systems

Orders and Payment

Order Process

Orders must be placed through our website or mobile application. You agree to provide accurate payment and delivery information. We reserve the right to refuse or cancel any order for any reason.

Payment Terms

Payment is required at the time of order placement. We accept various payment methods as displayed on our website. All prices are displayed in British Pounds (£) and include applicable taxes.

Subscription Plans

For subscription plans, you will be charged automatically according to your selected billing cycle. You may cancel your subscription with proper notice as specified in your plan.

Delivery

We deliver to specific service areas within Liverpool and Manchester. Delivery times and schedules are subject to availability and may vary.

• Someone must be available to receive the delivery
• We are not responsible for packages after delivery
• Delivery fees may apply based on location
• Failed delivery attempts may result in additional charges

We make every effort to deliver on time but cannot guarantee exact delivery times due to unforeseen circumstances.

Cancellation and Refunds

Cancellation Policy

Orders may be cancelled according to the following terms:

• Orders must be cancelled at least 48 hours before delivery
• Subscription cancellations require notice as specified in your plan
• Late cancellations may not be eligible for refunds

Refund Policy

Refunds are available for quality issues or delivery errors. Please contact us within 24 hours of delivery to report any issues. Refunds will be processed according to our assessment of the situation.

Food Allergies and Dietary Restrictions

While we take precautions to prevent cross-contamination, our kitchen handles various allergens. Please inform us of any severe allergies or dietary restrictions.

• We cannot guarantee 100% allergen-free meals
• Customers with severe allergies should consult with us before ordering
• We provide ingredient lists and nutritional information
• We are not liable for allergic reactions

Intellectual Property

All content on the Maxi Nourish website, including but not limited to text, graphics, logos, images, and software, is the property of Maxi Nourish and is protected by intellectual property laws.

You may not use, reproduce, or distribute our content without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Maxi Nourish shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our service.

Our total liability for any claims arising from these Terms shall not exceed the amount paid by you for the relevant service.

Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever.

Upon termination, your right to use the service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the service after any changes constitutes acceptance of the new Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us: